To pay for their ride, passengers can tap on with their Myki as they board the vehicle, just as they would do with any other service.
In addition to booking Demand Responsive rides, the FlexiRide app, powered by Moovit, combines official information from local transport agencies in Melbourne and the surrounding area as well as crowdsourced information to calculate the best route for each journey with urban mobility options like the bus, train, and tram. FlexiRide also provides real-time arrival information so users know exactly when their bus or train is arriving, a Live Directions feature with Get Off Alerts to provide step-by-step guidance for the entire journey, and Service Alerts so they can avoid disruptions and plan their journey accordingly.
FlexiRide also incorporates accessibility features, empowering people with disabilities to use public transportation with more assurance. The app is optimised with screen reading features for low vision users, including TalkBack/VoiceOver capabilities, identifies wheelchair-accessible routes and stations, and calculates step-free routes. FlexiRide’s app is also designed with optimised menus and buttons for those with hand-motor disabilities.
“Ventura has been searching for the right technology partners over the last three years and after investigating trials in other cities, we were comfortable with Moovit’s global reach and willingness to understand and cater for our passenger’s needs”, said Andrew Cornwall, Managing Director at Ventura.
“We are excited to partner with Ventura and Department of Transport Victoria to power the FlexiRide app and new service to provide Rowville and Ferntree Gully residents shorter wait times and a much smoother journey to the busiest transport hubs” said Yovav Meydad, Chief Growth and Marketing Officer at Moovit. “Complementary to traditional modes of transport, FlexiRide can help residents get around efficiently and conveniently without the need for a private vehicle.”
Moovit On-Demand leverages the power of big data analytics to help transport agencies, cities, and private companies plan and dispatch the most accurate and efficient demand responsive transport service. The solution combines the advantages of public transport with the benefits of demand responsive transport to introduce a mobility service that increases ridership, reduces congestion, and solves first/last-mile challenges.
The FlexRide app is available to download on the App Store and Google Play.