You’re using an unsupported browser.

For the best experience browsing on ITS Australia, we recommend using the latest version of Chrome, Firefox, Safari or Edge. The ITS website also runs on mobile web browsers.

You can download supported browsers using one of these links:

To check what browser version you are using, visit What Is My Browser.


02 Sep. - 03 Sep. 2020

Mobility 2020 - MaaS, Future Mobility & More


Conference recording is available in the ITS Australia Portal - sign in above, and go to the Resources section.

MaaS offers the potential to drastically improve customer choices, reduce travel costs, increase network capacity and transport sustainability while improving social and environmental outcomes.

From a concept that excited the industry to consider how we might rethink transport to a real world offering that is providing a new way to plan, book and pay for transport.

Download the program

Australia's leaders in ITS Mobility and MaaS will bring together experts from industry, government and academia to learn and share ideas about the impact of COVID-19 on our industry and communities. Transportation, freight and logistics, and the transport and technology sector widely have been both massively impacted and deliver essential services. How are organisations and individuals adapting and learning through this crisis?

We will also look at behavioural change, how people are likely to work and study post the covid pandemic, what will be the impact on fare revenue and fare sharing, what are the new sets of challenges MaaS is trying to solve. Join online as key organisations will share covid success stories and how they are pivoting from the pandemic experience.

Now more than ever it is important to stay connected with industry, government and academia to maintain vital connections during a time where our industry is both working at the front lines and continuing to deliver on their existing important roles. Sharing information about what industry is doing and how we are preparing for the future has never been more important.

Why Attend

Australia has a very spirited and rapidly developing MaaS scheme and international knowledge exchange of the best solutions and current challenges is always useful.
Piia Karjalainen - Secretary General, MaaS Alliance

There is no normal, no new normal and definitely no steady-state on the horizon. I want to hear how service providers are expecting to rise to that challenge.
Simon Reed - Head of Technology and Data, Transport for London

Mobility 2020 provides a unique opportunity to share, create and collaborate the best ideas around future mobility. Transport is becoming a technology driven industry but that technology must be used to enable customer centric solutions.
Ben Hague - Partnerships Principal, Via

It’s so important to create accessibility for everyone - especially to increase independence for those that are less abled and for the aged and this is where the opportunity lies. Multimodal mobility and connected solutions with IoT technology is the key to creating smarter cities.
Damian Hewitt - General Manager Transport, SAGE Automation


Wednesday 2 September 2020 | 2.00pm - 5.20pm AEST

Session 1 - COVID-19 and Transport: Where we are and where are we going
2.00pm - 3.45pm

Moderator: Nathalie Sassen, Head of Customer Experience and Network Design, Keolis Downer

  • The Hon. Andrew Constance, Minister for Transport and Roads, NSW Government
  • Susan Harris, Chief Executive Officer, ITS Australia
  • Mark Dunlop, General Manager, Keolis Downer Hunter, Keolis Downer
  • Emma Duncan, Chief Business Development Officer, Transdev
  • Dean Pearson, Head of Behavioural and Industry Economics, National Australia Bank
  • Dosanna Wu, Mobility and On-Demand Manager, TomTom, USA

Plus, PANEL DISCUSSION featuring:

  • Keolis Downer, Transdev, National Australia Bank, TomTom
    Panel moderated by: Keolis Downer
    Live Audience Q&A

Session 2 – Accelerating New Mobility: Bringing it forward
4.00pm - 5.20pm

Moderator: Elizabeth Kim, General Manager Mobility, Royal Automobile Club of Victoria

  • Simon Reed, Head of Technology and Data, Surface Transport, Transport for London, United Kingdom
  • Mandi Mees, Executive Leader, Safety, National Transport Commission
  • Chris Bennetts, Acting Head of Technology and Innovation, Transport for NSW
  • Ishra Baksh, Executive Director, Mobility as a Service Program Management Office, Department of Transport and Main Roads Queensland

Plus, PANEL DISCUSSION featuring:

  • Transport for London, National Transport Commission, Transport for NSW, Department of Transport and Main Roads Queensland
    Panel moderated by: Royal Automobile Club of Victoria
    Live Audience Q&A
Thursday 3 September 2020 | 2.00pm - 5.20pm AEST

Session 3 – Adaptation and Behavioural Change
2.00pm - 3.15pm

Moderator: Dr Rebecca Michael, Head of Public Policy, Royal Automobile Club of Queensland

  • Parking Availability Data, MaaS and Tactical Urbanism at City of Melbourne - Richard Smithers, Team Leader Transport Planning, Urban Strategy Branch, City of Melbourne
  • Update from the MaaS Reference Committee Workshop - Stacey Ryan, Policy Manager, ITS Australia


  • Ben Hague, Partnerships Principal, Via
  • Jayden Bryant, Regional Operations Manager, Neuron Mobility
  • Trystan Eeles, Chief Operating Officer and Co-Founder, Liftango

PANEL DISCUSSION Running a Pilot in MaaS:

  • Professor David Hensher, Professor and Founding Director, Institute of Transport and Logistics Studies (ITLS), University of Sydney Business School
  • Dr Brian Huang, Chief Delivery Officer, SkedGo
  • Sam Lorimer, Disruptive Technology Strategist, IAG

Session 4 – Data Insights and Approaches
3.25pm - 4.00pm

Moderator: Professor Fang Chen Executive Director Data Science, University of Technology Sydney (UTS) and Executive Director, UTS Data Science Institute

  • Professor Fang Chen, Executive Director Data Science, University of Technology Sydney (UTS) and Executive Director, UTS Data Science Institute
  • Update from the National Transport Data Community of Practice - Stephen Owens, Co-Chair National Transport Data Community of Practice (NTD-CoP), and Chief Operating Officer, Intelematics

PANEL DISCUSSION Data Insights and Approaches:

  • Panel Moderator: Stephen Owens, Chief Operating Officer, Intelematics
  • Professor Fang Chen, Executive Director Data Science, University of Technology Sydney (UTS) and Executive Director, UTS Data Science Institute
  • Andy Taylor, Director of Strategy, Cubic Transportation Systems
  • Hanna Grzybowska, Senior Research Scientist, Data 61 | CSIRO
  • John Cardoso, Senior Product Manager, Intelematics

Session 5 – Projects and Trials Update (National and International)
4.10pm - 5.20pm

Moderator: Susan Harris, Chief Executive Officer, ITS Australia

  • Project and Trials Update from the EU - Piia Karjalainen, Secretary General, MaaS Alliance, Brussels
    Plus, Q&A session with Piia
  • Update on ITS Australia Activities and Opportunities - Susan Harris, CEO ITS Australia

PANEL DISCUSSION Project and Trials Update from South Australia:

  • Panel Moderator: Sue Wiblin, Head of New Mobilities, Keolis Downer
  • On Demand Trials at Mount Barker: Alex Bowler, Project Delivery Manager, Keolis Downer
  • Matilda and results from AV Trials: Damian Hewitt, General Manager - Transport, SAGE Automation

PANEL DISCUSSION Waverley Council NSW and Moovit Project:

  • Panel Moderator: Dylan King, Innovation Lead, Transport for NSW
  • Leo Huertas, Project Manager Strategic Transport, Waverley Council
  • Juan Carbonell, Head of Solutions ANZ, Moovit

Live Audience Q&A

More Info

Event and Sponsorship Manager - Janette Sofronidis
Media and Speaker Interviews - Matt Harrison


Hon. Andrew Constance MP Minister for Transport and Roads / NSW State Government
Piia Karjalainen Secretary General / MaaS Alliance
Simon Reed Head of Technology & Data for Surface Transport / Transport for London
Dean Pearson Head of Behavioural & Industry Economics / National Australia Bank (NAB)
Susan Harris Chief Executive Officer / ITS Australia
Nathalie Sassen Head of Customer Experience & Network Design / Keolis Downer
Ishra Baksh Executive Director (Mobility as a Service) / Queensland Department of Transport and Main Roads
Chris Bennetts Head of Technology and Innovation / Transport for NSW
Alex Bowler Project Delivery Manager / Keolis Downer
Jayden Bryant Regional Operations Manager / Neuron Mobility
Juan Carbonell Head of Solutions APAC / Moovit
John Cardoso Senior Product Manager / Intelematics
Professor Fang Chen Executive Director Data Science – Distinguished Professor / The University of Technology Sydney
Emma Duncan Chief Business Development Officer / Transdev
Mark Dunlop General Manager / Keolis Downer Hunter
Trystan Eeles Co-Founder / Liftango
Dr Hanna Grzybowska Senior Research Scientist / DATA61 | CSIRO
Ben Hague Partnerships Principal APAC / Via
Professor David Hensher Professor and Founding Director / Institute of Transport and Logistics Studies (ITLS), University of Sydney Business School
Damian Hewitt Head of Smart Cities and Future Mobility / SAGE Automation
Brian Huang Chief Delivery Officer / SkedGo
Elizabeth Kim General Manager, arevo Mobility / RACV
Sam Lorimer Disruptive Technology Strategist / IAG
Mandi Mees Executive Leader, Safety / National Transport Commission (NTC)
Dr Rebecca Michael Head of Public Policy / RACQ
Stephen Owens Chief Operating Officer / Intelematics
Stacey Ryan Policy Manager / ITS Australia
Richard Smithers Team Leader Transport Planning / City of Melbourne
Andy Taylor Senior Strategy Director / Cubic Transportation Systems
Sue Wiblin Head of New Mobilities / Keolis Downer
Dosanna Wu Mobility and On-Demand Manager / TomTom



Membership of ITS Australia offers a range of benefits

We are Australia's largest single gathering of private companies, government agencies, and academic institutions dedicated to the research, development, and deployment of ITS technologies in Australia.
Subscribe to keep up-to-date

    Copyright 2022 Intelligent Transport Systems Australia Incorporated